- Get support ticket categories
List support tickets
Retrieve support ticket
Update support ticket
List messages for a support ticket
Retrieve a message for a support ticket
Get support ticket Sankey diagram data
Get support ticket volume time series
Get support ticket resolution metrics
Get support ticket status breakdown
Get support ticket priority breakdown
Get support ticket source breakdown
Get top support ticket categories and subcategories
Support Ticket
Get support ticket catego...
Returns all available support ticket categories and subcategories.
Security
oauth2
- Mock serverhttps://developers.ev.energy/_mock/ev.energy-api-v2/support_tickets/categories
- Live API for both production and sandbox requests.https://api.ev.energy/v2/support_tickets/categories
- Staging server for internal testing only.https://api-staging.ev.energy/v2/support_tickets/categories
curl -i -X GET \
https://developers.ev.energy/_mock/ev.energy-api-v2/support_tickets/categories \
-H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
-H 'EvEnergy-Version: 2'Returns all available categories and subcategories.
Headers
Indicates the version of the API that generated this response. If EvEnergy-Version was not specified in the request, this will be your OAuth application's default version.
Value:2
The maximum number of requests that can be made to this endpoint per hour. Defaults to 1000 but may vary per client.
Default:1000
The number of requests remaining until this client's rate limit is reached.
Default:999
Response
{ "categories": [ { … }, { … }, { … }, { … }, { … }, { … }, { … }, { … } ], "subcategories": [ { … }, { … }, { … }, { … } ] }